FAQ
Frequently Asked Questions
Cost of Therapy and Insurance
- Special Note: Some insurance cards will have a phone number on the back for mental health or behavioral health services. If it lists a note next to the number that it is a different company, it will be helpful to know that ahead of time.
- For counseling, the fee is $125 per visit.
- For medication management services, we bill two (2) codes that total $170 per visit.
What to Expect
What to expect when you call our office: We know the first steps can be scary sometimes and we're here to help. We are happy to answer any questions you might have before you decide to schedule and to help you pick a therapist if you're not sure who to meet with. If you decide that you want to schedule an appointment, we will gather a little bit of information to get you on our schedule. We strive to make it quick without rushing you, but we want to make it easy and respect your time.
What to expect when you make an appointment: Our appointment system sends out an email reminder about your appointment. At your first appointment you can sign for our system to send you a text reminder too (the FCC requires we have a signature for that).
What to expect at the first appointment: The first appointment is about learning about your story and you connecting with your therapist. You can ask any questions you want of the therapist. Appointments are scheduled for 40-55 minutes depending of what all you need to talk about. In most cases the appointments are 55 minutes.
How to make an appointment
How to make appointment: You can make an appointment for the Appointments page and there is no portal to log into! You can also call or text us at 731-215-0502 and you can email us at lifeworks@lifeworksresources.com.
Our Office Assistant works M,W,F from 8:45am - 4:15pm and T,TH from 8:45am - 5:15pm.
When do your therapist see clients? Evenings? Weekend?
Each therapist has their own availability. We try to make sure some evening appointments are available and sometimes we may have a therapist that works weekends. You see each of their schedules on the Appointments page.
How long are sessions?
Sessions are scheduled for 40 minutes but in most cases will last for 55 minutes. We do this to meet minimum insurance requirements and to give some flexibility if people need more or less time.
Call 731-215-0502
Office Location: Neely House
575 South Royal Street, Suite 24
Jackson TN 38301